Threshold assessment
Screen whether a full PIA is required and document the decision for your records.
Privacy framework adoption
OAIC-aligned Privacy Impact Assessments for Australian businesses adopting privacy best practice before new systems go live. AI tools, CRM migrations, marketing automation, and cross-border data flows scoped in plain English.
Framework adoption
Scoped fixed-quote engagement. We assess where you are, adopt controls that fit, and document evidence you can show insurers and clients.
Screen whether a full PIA is required and document the decision for your records.
Identify who is affected and who needs input before you commit to a design.
Visual map of what personal information is collected, where it goes, and who can access it.
Likelihood and impact rated with mitigations tied to each material risk.
Structured check against Australian Privacy Principles relevant to your project.
Board-ready summary with recommendations, owners, and implementation priorities.
Follow-up to confirm mitigations landed before launch.
For serial project teams, templates and registers so adoption compounds across the organisation.
Fit
New CRM, customer portal, AI feature, or loyalty programme. You need privacy framework adoption before collection starts, not after a complaint.
High privacy risk projects require a PIA under the Australian Government Agencies APP Code. We follow the OAIC ten-step process.
Turnover above $3 million or handling sensitive data. OAIC strongly encourages PIAs as best practice even when not strictly mandated.
Industries
Patient data, referrals, and telehealth platforms where APP 11 security and APP 3 collection limits need documented analysis.
Loyalty programmes, personalisation, and payment flows with clear information flow maps for marketing and ops teams.
Client portals, document automation, and AI drafting tools assessed before client data enters a new pipeline.
Outcomes
Threshold assessment through to review and sign-off, following official OAIC guidance without unnecessary legal theatre.
All thirteen Australian Privacy Principles considered, with focus on the ones that catch projects out: collection, use, disclosure, and cross-border flows.
Mitigations your team can implement, not a hundred-page PDF that sits in a drawer.
How it works
Quick screen: does this project need a PIA, and at what depth?
Document flows, systems, vendors, and overseas disclosures.
Privacy risks and APP gaps with mitigations proposed.
Deliver the PIA report and agree what must happen before go-live.
Book a free Discovery Session. We will scope your environment and send a fixed quote before any work starts.
Book a free Discovery SessionQuestions
Not always, but federal agencies must conduct PIAs for high privacy risk projects. Private sector organisations are strongly encouraged by the OAIC, and Privacy Act reforms may strengthen expectations further.
Australian Government agencies must conduct a PIA when a project involves new or changed handling of personal information likely to have a significant privacy impact.
A threshold review is smaller in scope than a full PIA for a multi-system programme. Book a Discovery Session and we will quote after understanding your project.
Threshold reviews can complete in one to two weeks. Standard PIAs for a single project often run three to six weeks depending on stakeholder availability.
A privacy policy tells customers how you handle data generally. A PIA analyses a specific project before you build it. You need both, but they serve different purposes.
Often yes. AI features usually involve new collection, inference, or third-party model processing. A threshold assessment confirms whether a full PIA is warranted.
Written PIA report, information flow diagram, risk register, APP compliance notes, and prioritised recommendations. Format agreed during scoping.
No. We provide privacy and compliance advisory aligned to OAIC guidance. Your lawyer should review anything that needs formal legal sign-off.
Official guidance
Next step
Book a free Discovery Session. We will scope your environment and send a fixed quote before any work starts.